SURFGURU SECURITY AND PRIVACY POLICY
Surfguru considers it very important that you feel secure when providing personal data. Therefore, we clarify here our policy regarding the use of the information you provide to us, understanding better which information we obtain, and how we will use it. We remind you that Surfguru may change this policy in the future to always maintain clarity of this policy; therefore, we recommend that you read it periodically.
What information is requested
The Surfguru portal collects information in various ways. When you register on the portal, some personal information is collected. During this process, Surfguru will ask for your full name, email address, city of residence, among other personal information.
During your registration, we ask you to also choose a nickname, with which you can be identified in the Community channels of the portal. It is technically impossible for any Surfguru portal user to choose a nickname that has already been chosen by other users, and it is also prohibited for all portal users to choose expressions contrary to the law, order, or moral requirements accepted in our society.
Users who violate the above may have their registration canceled or blocked, without prior notice, at the sole discretion of the Surfguru portal.
After you confirm your registration by clicking on a link that will be sent to your email, you can enjoy all the benefits of the Surfguru portal, including participation in the Forum, promotions, surveys, sending information, photos, and videos.
Cookies and their use on the Surfguru portal
Cookies are small texts that the Surfguru portal sends to be stored on your computer. These small texts are used to recognize, store useful data, and facilitate your better navigation on the Surfguru portal.
The use of these cookies enables the Surfguru portal to offer a more personalized service, according to the characteristics and interests of the users, thus benefiting your experience on the Surfguru portal.
Cookies are used as follows on the Surfguru portal:
Remember who you are and log you in automatically when requested, allowing faster access to the information in your registration stored on the Surfguru portal servers and enabling your participation in the various community channels of the portal;
Remember your personal preferences and automatically customize the Surfguru portal information according to these preferences;
Calculate the audience of the Surfguru portal through statistical data collection tools such as Google Analytics and DoubleClick.
When a survey or promotion organized by the Surfguru portal uses cookies, they store information indicating the user's vote or score.
How your information will be used
The information collected by the Surfguru portal will be used to personalize the content of the site. By obtaining more information about you, the Surfguru portal can offer you a better browsing experience.
The information will also be used to generate statistical data in order to obtain geographic, demographic, and user profile information of Surfguru portal users. This information may be provided to partners, advertisers, or other external companies, but never revealing the personal data of the users who provided them.
We use the Google Analytics and DoubleClick tools, which use cookies to collect statistical browsing data from users. These tools have advertising features that include:
- Google Display Network impression reports.
- DoubleClick platform integrations.
- Google Analytics demographic and interest information reports.
Once these statistical information are collected, they may be used to target advertising campaigns of portal advertisers and partners, for example, when an advertiser determines that the focus of their campaign is people from a certain state. We will broadcast the mentioned advertisement to users of that state, using the information about the forecast consulted on the Surfguru portal.
Users can choose to prevent their data from being used by Google Analytics by disabling data collection features by downloading and installing the opt-out browser add-on. The Google Analytics opt-out add-on has been developed to be compatible with Chrome, Internet Explorer 8 to 11, Safari, Firefox, Edge, and Opera. To ensure the proper functioning of the opt-out add-on, load and run it properly in your browser. For Internet Explorer, it is necessary to enable third-party cookies. Learn more about disabling and how to install this browser add-on by clicking here.
Users who register on the Surfguru portal can also choose whether or not to receive messages and/or offers via email, and this option can be changed at any time by the user.
Individual personal information will never be provided to third parties, except as required by law. Information provided to partners, advertisers, and others will only be of a statistical nature, such as user groups.
About information collection
When the Surfguru portal requests personal information from you, this information will not be sent to any other site and will be kept confidential, unless otherwise indicated.
The Surfguru portal organizes promotions that may be sponsored by other companies, or in partnership with one of these companies. The data collected during a promotion may be shared with the partner. However, if this data is shared, you will always be notified in advance of the transfer of this data. You can choose not to participate in said promotion if you do not want your data to be shared with third parties.
Whenever you access advertisers or any other websites through links on the Surfguru portal, they may collect information about you. We therefore remind you that these partners, advertisers, and third parties have their own privacy practices, which are not covered by our policy and may be very different from the Surfguru portal privacy policy.
With whom we can share your information
The disclosure of information that can identify the user is not a practice of the Surfguru portal, except when authorized by the user. Identification may be necessary in some cases, for example, if you purchase a product or service, or win a prize, we will need your personal information to deliver it to you. In cases where a specific commercial transaction can be made, identification may also be requested. Your data may also be disclosed due to legal requirements.
Some promotions offer opportunities to request additional information from sponsors. By requesting more information, you give the Surfguru portal permission to transfer your personal information to the sponsor so that they can respond to your request.
If the user purchases a product in the Surfguru portal's online store, the information obtained during your visit, and the information you provide, such as your credit card number, bank slips, among others, will be automatically transmitted to card operators and banks. This will allow transactions to be successfully completed.
The Surfguru portal may disclose statistics about user groups, such as the state in which the user resides, in order to statistically characterize our users for potential advertisers, partners, among others, as well as for legal purposes.
The Surfguru portal may also disclose information about the user in cases where this information is necessary to legally act against anyone who may be causing harm or interfering, even unintentionally, with the rights of Surfguru portal users or any person who may be harmed by such activities on our portal.
The Surfguru portal shall disclose information about the user whenever legally required, for administrative purposes, or whenever we deem it necessary to maintain and improve our services.
User options regarding the use and distribution of their information
If you choose to receive offers and/or information from the Surfguru portal and our partners when registering, we will send you email messages about services and products that may interest you. Only the Surfguru portal or people working for the Surfguru portal will send you these messages, but this will only occur if you have chosen to receive these messages.
If in the future you choose not to receive these messages anymore,
simply indicate this in your user area within the portal, by changing your registration information or selecting the option not to receive email messages. To access your registration information on the Surfguru portal, you will need to provide your nickname or email address and your registered password.
Regarding cookies, you can modify your browser preferences at any time and choose to accept all cookies, be notified when a cookie is sent to accept it or not, or reject all cookies completely. By choosing to reject all cookies, you will not be able to use some services of the Surfguru portal that require registration for participation. You will also not be able to benefit from the customization features offered by the Surfguru portal.
The Surfguru portal never sells user registration information to anyone. In the event that your personal information is shared with third parties, we will notify you at the time of data collection. Even so, you will always have the option to prevent the transfer of your data to third parties. If you choose not to share, you can also choose whether or not to use a service, participate or not in a promotion.
Procedures in case of loss, alteration, or misuse of your information
The information in your Surfguru portal registration is protected by a password, so that only you have access to your personal information and can be securely identified in the messages and files you may eventually send to the Surfguru portal.
Your password should never be disclosed to anyone. The Surfguru portal will never ask for your password by email or phone. When using a public computer, such as in an Internet cafe or library, or using a computer shared with third parties to browse the Surfguru portal, always remember to log out of your account by closing the browser window as soon as you have finished browsing. This will ensure that people who use this computer afterward cannot access your personal information.
Data transmission over the Internet is never completely secure. Therefore, although the Surfguru portal uses an encrypted connection with a 128-bit key to communicate with your browser (SSL connection), doing everything possible to protect your personal information, we cannot guarantee the total security of the information you provide us. The use of our services is a personal decision of yours under these conditions.